Our Commitment
At Splash Mobile Detailing, we believe privacy is a fundamental luxury. Just as we treat your vehicle with surgical precision, we are committed to protecting your personal data with the same level of care. This policy explains how we collect, safeguard, and respect your information—with zero fluff and total transparency.
Who We Are
Splash Mobile Detailing is a premier mobile detailing service. We don't just "wash cars"—we connect vehicle owners with elite, mobile care solutions. Our mission is to restore your asset's value while respecting your time and data availability.
How We Collect Information
We collect data depending on how you interact with our operations:
- Direct Interactions: When you secure a slot via "Book a Detail", request a fleet estimate via "Get Custom Quote", or communicate with our dispatch team.
- Automated Technologies: Secure cookies that help our booking engine load faster and remember your service preferences.
- Third Parties: We integrate with trusted logistics partners and payment processors to facilitate your service.
How We Use Your Information
We use your data strictly to synchronize operations:
- For Everyone: To operate our secure booking platform and respond to inquiries instantly.
- For Personal Vehicle Owners: To confirm appointments, send text-based arrival alerts, and process secure payments.
- For Fleet Partners: To provide custom volume estimates and manage recurring maintenance schedules.
Who We Share With
We do not sell your personal information. Ever.
Service Providers: Partners who help us run the business (e.g., secure payment processors, scheduling platforms). They are contractually locked down to protect your data.
Legal Obligations: If required by law or government request.
The Zero-Leak Policy (SMS):
Your Rights
- Access and Update: Request a copy or edit your vehicle profile details for accurate pricing.
- Deletion: Invoking your "Right to be Forgotten" (subject to legal/tax retention).
- SMS Control: Text STOP to cancel or HELP for assistance at any time.
Human truth starts with trust.
We treat your information the way we treat a luxury finish — with respect, transparency, and protection.